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Wild Child
Picture of jade177
Posted
i recently bought a few 3.7 oz jars and some votives, today i was burning my vanilla caramel jar for 2.5 hours and i couldn't smell anything AT ALL! does anyone else have this problem with the 3.7 oz? should i have bought the bigger jars or did i just so happen to end up with a defected one? any feedback would be great - thanks in advance.
 
Posts: 3536 | Registered: September 20, 2004Reply With QuoteReport This Post
Candle Guru
Picture of Kathi
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Jade, I have had that problem before. You can always take the jar back and Yankee will replace it. If you want soemthing STRONG smelling to the tarts that you burn in a tart burner...they are AWESOME Banana
Kathi
 
Posts: 536 | Location: So. CA | Registered: March 26, 2004Reply With QuoteReport This Post
Super Member
Picture of Jenn
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I agree with Kathi. Take it back and tell them it had no smell. I had that problem before and they were happy to exchange it.

Hope this helps.
 
Posts: 529 | Location: PA | Registered: March 28, 2004Reply With QuoteReport This Post
Wild Child
Picture of jade177
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thanx for the feedback girls, however i didn't take it back...we don't have an actual yankee store here, i bought it at Linens and Things and i threw away the receipt so i didn't bother just in case it ended up being more of a hassle, i'm still burning the candle tho & sometimes if i burn it long enough there's a very faint smell of vanilla caramel. the votives are good tho, it's very strong even if i burn it for only 15 mins.
 
Posts: 3536 | Registered: September 20, 2004Reply With QuoteReport This Post
Candle Guru
Picture of Kathi
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Jade,
You can MAIL back to Yankee themselves.
Go to Yankee Candle.com or call the 800 number they will tell you how to process it.
They stand behind their products 100%
Kathi
 
Posts: 536 | Location: So. CA | Registered: March 26, 2004Reply With QuoteReport This Post
Super Member
Picture of Jenn
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I would have taken it back to them. And also call Yankee and tell them about it.

Well chat later

Jenn
 
Posts: 529 | Location: PA | Registered: March 28, 2004Reply With QuoteReport This Post
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